Frequently asked questions (FAQs)
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Moving is stressful and physically demanding. Handling bulky items without professional expertise risks both injury and damage to your belongings. You can trust our skilled team to manage every detail of your move with precision, ensuring your items arrive safely and securely.
Based in North West London, we are proud to be one of the area’s top-rated moving companies. However, our reach is not limited; we provide reliable, high-quality moving services across all of London and the entire UK.
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We offer house removals, man & van, storage unit moves, waste disposal, furniture delivery, disassembly & reassembly and motorbike transport. Whether it is a full house move or a single item, we have got you covered!
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We offer both! Depending on your job, we can quote a fixed rate or an hourly rate. Let us know what you need and we will provide a transparent quote - no hidden charges!
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We recommend letting us know as soon as possible; weeks in advance if needed. We also accommodate same-day or next-day requests whenever possible.
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Head over to our ‘Get a Moving Quote’ page or ‘Contact Us’ and fill our our online form. We aim to respond within 5 minutes, but all enquires are acknowledged within an hour!
Feel free to also give us a call, Whatsapp message or send an email with your job details.
With all the information we require given, we will respond quickly with a clear, no-obligation, tailored quote. -
Yes, we provide licensed waste removal and garden clearance services. We dispose of items responsibly at registered waste centres Nationwide.
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We take household items, furniture, white goods, bulky cardboard, garden waste and general rubbish.
We do not collect hazardous materials or chemicals.
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Most jobs need 1-3 professional movers. If extra hands are needed, we can provide additional help
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Yes, we can disassemble and reassemble a range of items such as wardrobes, flat packs, beds, ottoman beds and other large items either as part of your move or as a separate service.
Take a look at our gallery for items we have done on other jobs.
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To protect your furniture and items, we have the following;
- Strong, premium mattress protectors
- Strong, quilted premium sofa covers
- Heavy-duty removal blankets
- Elastic bands, tapes and saran wrap
- Strong sack trucks (450kg weight load)
- Dolly carts (300kg weight load)
- Shoulder lifting straps
- Ratchet straps
- Power and hand tools
- Ramp (if needed) -
Absolutely. We are experienced in handling items safely with the appropriate equipment/tools - just let us know in advance so we can prepare.
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No, we have no limit on the number of stairs we will climb.
Our company is owned and operated by a firefighter who often handles the heavy lifting personally, and our entire team consists of professionals who maintain peak physical fitness as part of their daily careers. We have extensive experience navigating complex stairwells and are fully prepared for high-floor moves.Despite the extra effort involved, we remain one of the most affordable moving companies in London for multi-story jobs. While many competitors add significant surcharges for stairs, we pride ourselves on providing elite, athletic service at a price that remains highly competitive.
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The customer is responsible for securing a legal parking space for our vehicle at both the pickup and delivery locations. This may involve arranging a parking permit through your local council or clearing space in a private driveway. Please ensure these arrangements are made well in advance to avoid delays.
If our team is forced to park a significant distance from the property, this can add extra time to the job
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Whilst we don’t provide end of tenancy cleans directly, we have worked closely with another company on several jobs and can arrange cleaning alongside your move.
Alternatively, we can provide their details for you to arrange.
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You can fill out the form on our page ‘Get a Moving Quote’ for the most accurate information we need.
Alternatively this is the basic information we require;
- Pick up and drop off postcodes
- Whether there are stairs or a lift, and how many floors at each location
- If someone can help load/unload or if you require extra movers
- An accurate list of items and photos/videos of large items that need moving
- Any special instructions (tight access, parking restrictions, protective materials etc.) -
You can fill out the form on our page ‘Get a Moving Quote’ for the most accurate information we need.
Alternatively this is the basic information we require;
- Clear pictures/videos of everything that needs removing (100% required)
- An accurate list of items or bags
- The type of waste (e.g. furniture, garden waste, rubble, underlay)
- Estimated weight or volume if possible -
We accept cash payments and bank transfers. Invoices can be provided upon request.